Live Streaming Reimagined

Connect with thousands of creators worldwide. Experience immersive, real-time interactions like never before.

10K+
Active Streamers
1M+
Viewers
24/7
Live Content
Live Stream
LIVE
12.4K

Why Choose ChatVidoo?

Everything you need for the ultimate streaming experience

HD Quality Streaming

Crystal clear video quality with adaptive bitrate for smooth playback on any connection.

Discover Content

Explore thousands of live streams with our intelligent recommendation system.

Real-Time Chat

Engage with streamers and other viewers through our multi-language chat system.

Pay-Per-Minute

Only pay for what you watch. Flexible pricing that puts you in control.

Earn as Creator

Monetize your content with our transparent revenue sharing model.

Secure & Private

Your data is protected with enterprise-grade security and encryption.

How It Works

Get started in three simple steps

1

Browse Content

Discover live streams across various categories and languages.

2

Watch & Interact

Enjoy crystal-clear streams and chat with creators in real-time.

3

Support Creators

Purchase minutes to continue watching your favorite content.

Simple, Transparent Pricing

Only pay for what you watch

Starter

โ‚ฌ15 / 15 min
  • 15 minutes of viewing
  • HD quality streaming
  • Multi-language chat
  • Mobile & desktop access
Get Started

Premium

โ‚ฌ69 / 90 min
  • 90 minutes of viewing
  • HD quality streaming
  • Multi-language chat
  • Mobile & desktop access
  • Priority support
  • Best value per minute
Get Started

Ready to Get Started?

Join thousands of viewers and creators on ChatVidoo today

Frequently Asked Questions

Everything you need to know about ChatVidoo

Creating an account is simple and fast:

  1. Visit chatvidoo.com and click on "Start Broadcasting" or "Watch Now"
  2. You'll be prompted to create a username - this will be your unique identity
  3. No email or personal information required for basic viewing
  4. For broadcasters, you'll need to set up payment details to receive earnings
  5. Start watching streams immediately or begin broadcasting with just one click!

๐Ÿ’ก Pro tip: Choose a memorable username as it cannot be changed later and will be visible to all viewers.

ChatVidoo works seamlessly across all modern platforms:

โœ… Desktop Browsers

  • Chrome (recommended) - Version 90+
  • Firefox - Version 88+
  • Safari - Version 14+
  • Edge - Version 90+

๐Ÿ“ฑ Mobile Devices

  • iOS (iPhone/iPad) - iOS 14.5+
  • Android - Version 8.0+
  • Mobile Chrome and Safari fully supported

โš ๏ธ For the best experience, ensure WebRTC is enabled in your browser settings.

ChatVidoo operates on a pay-per-minute model for viewers:

  • Broadcasters: Completely free to start streaming - no setup fees or monthly charges
  • Viewers: Purchase viewing time starting at just โ‚ฌ15 for 15 minutes
  • No subscription required - pay only for what you watch
  • Broadcasters earn money directly from viewers watching their content
  • Transparent pricing with no hidden fees

๐Ÿ’ฐ First-time viewers get a 5-minute free trial on their first stream!

Our intuitive interface makes navigation effortless:

  • Homepage: Browse all active live streams with real-time viewer counts
  • Stream View: Click any broadcaster to join their live stream instantly
  • Broadcaster Dashboard: Access your stats, earnings, and settings
  • Chat Interface: Multilingual chat automatically translates messages
  • Balance Display: Always visible in the top corner - shows remaining minutes

๐Ÿ’ก Use the search and filter options to find specific broadcasters or categories.

Quick troubleshooting steps:

  1. Refresh the page - Solves 80% of connection issues
  2. Check your internet - Minimum 5 Mbps recommended for HD streaming
  3. Clear browser cache - Go to Settings โ†’ Privacy โ†’ Clear browsing data
  4. Try a different browser - Chrome works best for WebRTC
  5. Disable VPN temporarily - Some VPNs block WebRTC connections

If issues persist, contact our 24/7 support team via the help button in the bottom right corner.

Starting your first broadcast is incredibly simple:

  1. Go to chatvidoo.com/broadcast
  2. Allow camera and microphone permissions when prompted
  3. Click the "Go Live" button
  4. Your stream is now live and visible to viewers worldwide!
  5. Share your broadcaster link to attract viewers

๐ŸŽฅ No software installation required! Everything runs directly in your browser.

๐Ÿ’ก Test your setup with the preview window before going live to ensure good video and audio quality.

Recommended specifications for optimal streaming quality:

๐ŸŒ Internet Connection

  • Minimum: 10 Mbps upload speed
  • Recommended: 20+ Mbps upload for HD quality
  • Wired ethernet connection preferred over WiFi
  • Low latency (<50ms) for best interactive experience

๐Ÿ’ป Hardware

  • HD webcam (720p minimum, 1080p recommended)
  • Quality microphone or headset with mic
  • Modern CPU (Intel i5/AMD Ryzen 5 or better)
  • 4GB RAM minimum (8GB+ recommended)

๐ŸŽฌ Environment

  • Good lighting (natural or ring light)
  • Quiet space with minimal background noise
  • Stable surface for camera (no shaking)
  • Professional or appealing background

Yes! You have complete control over your audience:

  • Accept/Reject Viewers: Approve or deny individual viewer requests to join
  • Block New Viewers: Toggle to stop accepting new viewers while keeping current ones
  • Kick Viewers: Remove specific viewers from your stream instantly
  • Private Mode: Broadcast only to pre-approved viewers
  • Ban Users: Permanently block problematic users from all your future streams

๐Ÿ›ก๏ธ Your safety and comfort are our top priorities. Use these tools to create a positive streaming environment.

Professional streaming tips:

๐Ÿ“น Video Quality

  • Position camera at eye level
  • Ensure face is well-lit from the front
  • Clean camera lens before streaming
  • Use highest resolution your internet supports
  • Minimize background movement/distractions

๐ŸŽค Audio Quality

  • Use external microphone when possible
  • Reduce echo with soft furnishings
  • Minimize background noise (AC, fans, traffic)
  • Test audio levels before going live
  • Speak clearly at consistent volume

๐ŸŒŸ Engagement

  • Interact with chat messages promptly
  • Acknowledge new viewers by name
  • Maintain eye contact with camera
  • Keep content dynamic and interesting
  • Stream consistently to build audience

Yes! ChatVidoo fully supports mobile broadcasting:

  • ๐Ÿ“ฑ iPhone/iPad: iOS 14.5+ with Safari or Chrome
  • ๐Ÿค– Android: Version 8.0+ with Chrome browser
  • Camera automatically switches between front/rear
  • Touch controls optimized for mobile screens
  • Works on both WiFi and 4G/5G cellular data

โš ๏ธ Mobile streaming tips:

  • Use strong WiFi or 5G connection (4G works but may have quality issues)
  • Keep phone plugged in - streaming drains battery quickly
  • Enable "Do Not Disturb" to avoid call interruptions
  • Use headphones to prevent audio feedback
  • Consider a phone tripod for stable positioning

Our simple pay-per-minute system:

๐Ÿ’ณ Purchase Minutes

  • Basic: โ‚ฌ15 for 15 minutes
  • Standard: โ‚ฌ39 for 45 minutes
  • Premium: โ‚ฌ69 for 90 minutes
  • Super Pack: โ‚ฌ48 for 200 minutes

How it Works:

  1. Select a viewing package
  2. Pay securely via Stripe (credit card, Apple Pay, Google Pay)
  3. Minutes added to your account instantly
  4. Time deducts only while actively watching streams
  5. Unused minutes never expire

๐ŸŽ Referral Bonus: Get 10% extra minutes when using a referral link!

We accept all major payment methods through our secure Stripe integration:

๐Ÿ’ณ Credit & Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Discover
  • All international cards supported

๐Ÿ“ฑ Digital Wallets

  • Apple Pay
  • Google Pay
  • Microsoft Pay
  • Link (Stripe's one-click payment)

๐Ÿฆ Bank Transfers

  • SEPA (European Union)
  • ACH (United States)
  • Available for purchases over โ‚ฌ50

๐Ÿ”’ Bank-grade security: All payments processed through Stripe with PCI DSS Level 1 compliance. We never store your card information.

Broadcasters earn revenue share from viewer minutes:

๐Ÿ’ฐ Revenue Distribution

Broadcaster 70%
Platform 20%
Reseller 10%*

*If viewer used referral link, otherwise 80% broadcaster / 20% platform

Example Earnings:

  • Viewer watches for 15 minutes (โ‚ฌ15 package)
  • You earn: โ‚ฌ4.19 (70%)
  • Platform fee: โ‚ฌ1.20 (20%)
  • Reseller commission: โ‚ฌ0.60 (10%, if applicable)

๐Ÿ’ก Maximize Earnings:

  • Stream consistently to build regular viewers
  • Engage with your audience to increase watch time
  • Promote your unique broadcaster link
  • Quality content = longer viewing sessions = more earnings

๐Ÿ“Š Track your real-time earnings in the broadcaster dashboard!

Complete transparency - no hidden fees!

For Viewers (Purchasing Minutes)

  • โœ… No additional fees - Price shown is price paid
  • โœ… No transaction fees or service charges
  • โœ… No currency conversion fees (charged in EUR)
  • โœ… No expiration fees - unused minutes never expire

For Broadcasters (Withdrawals)

  • Standard Stripe payout fees apply (varies by country):
  • โ€ข EU/UK: โ‚ฌ0.25 per payout
  • โ€ข US: $0.25 per payout
  • โ€ข Other regions: Check Stripe's current rates
  • โœ… No monthly fees or account maintenance charges
  • โœ… No minimum balance requirements

๐Ÿ’ก Pro tip: Withdraw larger amounts less frequently to minimize per-transaction fees.

Our refund policy balances fairness for viewers and broadcasters:

โœ… Eligible for Refund:

  • Unused minutes: Full refund within 14 days of purchase if no minutes have been consumed
  • Technical issues: Refund for time lost due to platform errors or outages
  • Unauthorized purchases: Full refund with proof
  • Accidental purchases: Refund if reported within 24 hours and unused

โŒ Not Eligible:

  • Minutes that have already been watched/consumed
  • Subscription cancellations (see withdrawal policy)
  • Change of mind after using the service
  • Poor stream quality from broadcaster (issue with broadcaster, not platform)

How to Request:

  1. Contact support via the help button (bottom right)
  2. Provide transaction ID and reason
  3. Refunds processed within 5-7 business days
  4. Money returned to original payment method

Withdrawing your earnings is simple and secure:

  1. Set up payment account: Link your bank account or debit card in Settings
  2. Minimum balance: Accumulate at least โ‚ฌ10 in earnings
  3. Request payout: Go to "Earnings" โ†’ "Withdraw"
  4. Choose method: Bank transfer or debit card payout
  5. Confirm details: Verify amount and destination

๐Ÿ’ธ Payout timeline:

  • Bank transfer: 3-5 business days
  • Debit card: 1-3 business days
  • Instant payouts available for verified accounts (small fee applies)

Withdrawal limits designed to prevent fraud while maximizing flexibility:

๐Ÿ’ต Amount Limits

  • Minimum: โ‚ฌ10 per withdrawal
  • Maximum: โ‚ฌ10,000 per withdrawal
  • Daily limit: โ‚ฌ25,000 total
  • Monthly limit: โ‚ฌ100,000 total
  • Higher limits available for verified businesses - contact support

โฐ Frequency Limits

  • Standard accounts: Up to 4 withdrawals per week
  • Verified accounts: Unlimited withdrawals
  • New accounts: First withdrawal after 7 days (fraud prevention)
  • Each withdrawal requires separate confirmation

๐Ÿ’ก Account verification removes most limits and enables instant payouts. Upload ID in Settings โ†’ Verification.

Stripe Connect supports payouts in 47+ countries worldwide:

๐Ÿ‡ช๐Ÿ‡บ Europe (Full Support)

All EU countries, UK, Switzerland, Norway, Iceland

๐ŸŒŽ Americas

United States, Canada, Mexico, Brazil, Chile, Argentina

๐ŸŒ Asia-Pacific

Australia, New Zealand, Japan, Singapore, Hong Kong, India, Malaysia, Thailand, Indonesia

๐ŸŒ Middle East & Africa

UAE, Israel, South Africa

๐Ÿ“ Not in list? Check our support page for the complete list or contact us about adding your country.

โš ๏ธ Requirements vary by country (ID verification, tax forms, etc.). You'll see specific requirements during payout setup.

Important: Tax obligations depend on your country and local laws.

General Guidelines:

  • ๐Ÿ’ผ Self-employment income: Earnings are typically considered self-employment or freelance income
  • ๐Ÿ“Š Report earnings: Most countries require you to declare all income
  • ๐Ÿ“„ Documentation: Download monthly earning statements from your dashboard
  • ๐Ÿงพ Tax forms: Some countries (e.g., US) require W-9/1099 forms for annual earnings over $600

Country-Specific Information:

๐Ÿ‡บ๐Ÿ‡ธ United States:
  • Form 1099-K issued for earnings over $600/year
  • Report as self-employment income on Schedule C
  • Estimated quarterly taxes may be required
๐Ÿ‡ช๐Ÿ‡บ European Union:
  • VAT may apply depending on earnings threshold
  • Register as self-employed if regular income
  • Rules vary significantly by country

โš ๏ธ Disclaimer: ChatVidoo is not a tax advisor. Consult with a local tax professional for personalized advice.

๐Ÿ’ก Keep detailed records of all earnings and related expenses for tax purposes.

Common reasons for failed withdrawals and solutions:

โŒ Invalid Bank Details

  • Problem: Incorrect account number, routing number, or IBAN
  • Solution: Double-check all details and re-enter carefully
  • Funds returned to your ChatVidoo balance

โŒ Insufficient Verification

  • Problem: Account verification required for large amounts
  • Solution: Upload government ID in Settings โ†’ Verification
  • Verification typically approved within 24 hours

โŒ Bank Rejection

  • Problem: Receiving bank doesn't accept the transfer
  • Solution: Contact your bank or try different withdrawal method
  • Some banks block international transfers

โŒ Pending Review

  • Problem: Unusual activity flagged for security review
  • Solution: Contact support with transaction ID
  • Manual reviews completed within 48 hours

๐Ÿ”„ Failed funds: Money automatically returns to your ChatVidoo balance and can be withdrawn again or left for future earnings.

Earn passive income by referring viewers to ChatVidoo:

๐Ÿ’ฐ How It Works:

  1. Get your unique referral link from your dashboard
  2. Share it on social media, blogs, or with friends
  3. When someone purchases minutes using your link, they get 10% bonus minutes
  4. You earn 10% commission on all their purchases - forever!
  5. Track earnings in real-time through your reseller dashboard

๐Ÿ“ˆ Commission Structure:

Viewer Purchase Your Commission
โ‚ฌ15 (15 min) โ‚ฌ0.60
โ‚ฌ39 (45 min) โ‚ฌ1.50
โ‚ฌ69 (90 min) โ‚ฌ2.50
โ‚ฌ48 (200 min) โ‚ฌ5.00/month

Commissions are lifetime - earn on every purchase your referrals make!

๐ŸŽฏ No limit on referrals or earnings. The more you promote, the more you earn!

Everyone is automatically a reseller! No application needed.

  1. Create any ChatVidoo account (broadcaster or viewer)
  2. Navigate to Settings โ†’ Referrals
  3. Copy your unique referral link
  4. Start sharing immediately

๐Ÿ’ก Pro tips for success:

  • ๐ŸŽฅ Create content about live streaming or adult entertainment
  • ๐Ÿ“ฑ Share on Twitter, Reddit, Discord, Forums
  • โœ๏ธ Write blog reviews or comparison articles
  • ๐Ÿ’ฌ Engage in relevant online communities
  • ๐Ÿ“ง Email marketing to interested audiences (with permission)
  • ๐Ÿค Partner with influencers for wider reach

๐Ÿ’Ž Top Reseller Story:

"I started by sharing my link on a popular forum. Within 3 months, I had 150 active referrals earning me โ‚ฌ800-1,200/month in passive income. I don't even stream myself!" - ResAlbert, UK

Reseller commissions work the same as broadcaster earnings:

๐Ÿ’ณ Payment Schedule:

  • Real-time tracking: See commissions added instantly when referrals purchase
  • Minimum payout: โ‚ฌ10 accumulated commissions
  • Withdrawal frequency: Request anytime once minimum is met
  • Same payout methods: Bank transfer or debit card
  • Same timeline: 1-5 business days depending on method

๐Ÿ“Š Dashboard Tracking:

  • Total referrals (active vs inactive)
  • Lifetime earnings per referral
  • Monthly/weekly/daily earnings graphs
  • Recent transactions and purchases
  • Conversion rate statistics
  • Export reports for tax purposes

๐Ÿ”„ Recurring revenue: Subscribers on monthly plans generate consistent monthly commissions!

Absolutely! Many successful users do both:

๐Ÿ“ˆ Dual Income Streams:

  • โœ… Broadcast your own content and earn from viewers
  • โœ… Share your referral link and earn commissions
  • โœ… Both earnings combine in one account balance
  • โœ… Single withdrawal for all earnings
  • โœ… Unified dashboard shows both revenue streams

๐Ÿ’ก Smart Strategy:

Successful broadcasters often:

  1. Promote their streams on social media using referral links
  2. Earn broadcast revenue from viewers watching
  3. Earn referral commissions when social followers sign up
  4. Create content teaching others to broadcast (with referral link)

Real Example:

Sara, Spain:

  • Broadcasting earnings: โ‚ฌ1,200/month
  • Reseller commissions: โ‚ฌ450/month
  • Total monthly income: โ‚ฌ1,650

"I share my link when promoting my streams. It's literally free money!" - Sara

Promote freely, but follow these ethical guidelines:

โœ… Allowed & Encouraged:

  • Social media posts (Twitter, Instagram, TikTok, etc.)
  • Blog articles and website reviews
  • YouTube videos and video reviews
  • Email newsletters to opted-in subscribers
  • Paid advertising (Google Ads, Facebook Ads, etc.)
  • Forum signatures and relevant thread posts
  • Discord servers and community groups
  • Affiliate marketing websites

โŒ Prohibited Activities:

  • Spam: Unsolicited mass emails or messages
  • Misleading claims: False promises about earnings or platform features
  • Trademark abuse: Bidding on "ChatVidoo" in paid search ads
  • Self-referrals: Creating fake accounts to earn commissions
  • Cookie stuffing: Manipulating referral tracking
  • Adult sites (for ads): Some restrictions apply - check ToS

โš ๏ธ Violations may result in: Commission forfeiture, account suspension, or permanent ban. Promote honestly and ethically.

๐Ÿ’ก Best practice: Be transparent that you earn commissions from referrals. Honesty builds trust!

Bank-grade security protects every aspect of ChatVidoo:

๐Ÿ” End-to-End Encryption

  • WebRTC DTLS-SRTP: Military-grade encryption for all video/audio streams
  • AES-256 encryption: Same standard used by banks and governments
  • Perfect Forward Secrecy: Each session uses unique encryption keys
  • Keys rotated automatically - impossible to decrypt past sessions

๐Ÿ›ก๏ธ Data Protection

  • Zero server recording: Streams NEVER saved or recorded by platform
  • P2P architecture: Direct peer-to-peer connections when possible
  • Ephemeral chat: Messages deleted after 24 hours
  • Minimal data collection: Only essential info for service operation
  • GDPR and CCPA compliant data handling

๐Ÿ’ณ Payment Security

  • Stripe integration: PCI DSS Level 1 certified payment processor
  • No card storage: We never see or store your payment details
  • Tokenization: Card numbers replaced with secure tokens
  • 3D Secure: Extra authentication layer for fraud prevention
  • Real-time fraud detection and prevention

๐Ÿ”’ Infrastructure Security

  • HTTPS/TLS 1.3 for all web traffic
  • DDoS protection via Cloudflare Enterprise
  • Regular security audits and penetration testing
  • 24/7 automated threat monitoring
  • Bug bounty program for responsible disclosure

๐Ÿ† Security certifications: SOC 2 Type II compliant infrastructure. ISO 27001 certified data centers.

Absolutely. Zero recording, zero storage. Here's our technical architecture:

๐Ÿ“ก How Live Streams Work:

1
Broadcaster's Device

Video/audio encrypted instantly

โ†’
2
LiveKit SFU Server

Routes encrypted packets (never decrypts)

โ†’
3
Viewer's Device

Decrypts and displays in real-time

๐Ÿ” Technical Guarantees:

  • No recording API calls: Our code doesn't include recording functions
  • No storage infrastructure: Zero video storage servers or databases
  • Ephemeral streams: Data exists only in RAM during transmission
  • P2P when possible: Many connections bypass our servers entirely
  • Open source components: LiveKit SFU is auditable open-source software

โš–๏ธ Legal Commitment:

Our Terms of Service explicitly state we do not record, store, or access stream content. Violation would be breach of contract and potentially illegal under privacy laws.

โš ๏ธ Important: While WE don't record, viewers could potentially screen-record on their devices. Always be mindful of what you share on camera.

We practice data minimization - collecting only what's essential:

โœ… What We Collect:

  • Account Data:
    • Username (your choice, no real name required)
    • Password hash (encrypted, never plaintext)
    • Email (optional, for account recovery only)
  • Payment Data:
    • Processed by Stripe (we never see card numbers)
    • Transaction IDs and amounts (for accounting)
    • Bank details (encrypted, only for payouts)
  • Usage Data:
    • Minutes watched/broadcasted (for billing)
    • Login timestamps (security purposes)
    • IP address (fraud prevention, deleted after 30 days)
    • Device type and browser (technical support)
  • Chat Messages:
    • Temporarily stored for translation
    • Automatically deleted after 24 hours
    • Never used for advertising or profiling

โŒ What We DON'T Collect:

  • Video or audio recordings
  • Real names, addresses, or phone numbers (unless you provide for verification)
  • Social security numbers or government IDs (except for payout verification)
  • Biometric data or facial recognition
  • Browsing history outside ChatVidoo
  • Location data (beyond country for payment compliance)
  • Third-party tracking cookies or pixels

๐Ÿ” Transparency: View and export all your data anytime via Settings โ†’ Privacy โ†’ Download My Data

Multi-layered defense strategy protects user data:

๐Ÿ›ก๏ธ Technical Safeguards:

  • Password Security:
    • Bcrypt hashing with salt (industry standard)
    • Minimum 8 characters, complexity requirements
    • Automatic lockout after 5 failed login attempts
    • Optional 2FA via authenticator app
  • Database Protection:
    • All sensitive data encrypted at rest (AES-256)
    • Database access restricted to essential personnel
    • Automated backups with encryption
    • No direct internet exposure (private networks only)
  • Access Controls:
    • Principle of least privilege for all systems
    • Multi-factor authentication for admin access
    • Audit logs for all data access
    • Regular access reviews and revocations
  • Monitoring & Response:
    • 24/7 intrusion detection systems
    • Automated anomaly detection (AI-powered)
    • Incident response team on standby
    • Quarterly penetration testing by external firms

๐Ÿ“‹ Breach Response Plan:

In the unlikely event of a breach:

  1. Immediate system isolation and threat containment
  2. Full forensic investigation within 24 hours
  3. User notification within 72 hours (GDPR requirement)
  4. Free credit monitoring for affected users
  5. Transparent public disclosure of what happened

๐Ÿ’ก Your role: Use a unique, strong password and enable 2FA for maximum account security!

Yes. Chat messages are encrypted and ephemeral.

๐Ÿ” Encryption Details:

  • Transport encryption: TLS 1.3 for all chat data in transit
  • Server-side encryption: Messages encrypted in database (AES-256)
  • No plaintext storage: Even our admins can't read your messages
  • Secure API calls: HTTPS-only, no downgrade attacks possible

๐Ÿ—‘๏ธ Auto-Deletion:

  • Messages automatically deleted 24 hours after sending
  • No message history or archives kept
  • Translation cache cleared immediately after delivery
  • Database purge runs automatically every hour

๐ŸŒ Translation Privacy:

Our automatic translation feature:

  • Uses LibreTranslate (open-source, self-hosted)
  • No third-party services (Google/Microsoft) used
  • Messages never leave our servers for translation
  • Translation models run on our infrastructure
  • No logs or learning from your messages

โš ๏ธ Limitations: While encrypted in transit and at rest, messages are temporarily readable by broadcaster and viewers during active chat. Don't share sensitive personal info.

Privacy-first approach: We believe your data belongs to you.

Core Principles:

1๏ธโƒฃ Data Minimization

Collect only what's necessary for service operation. No excessive tracking or profiling.

2๏ธโƒฃ Purpose Limitation

Data used only for stated purposes. Never sold or shared with advertisers.

3๏ธโƒฃ User Control

You can view, export, modify, or delete your data anytime.

4๏ธโƒฃ Transparency

Plain-language privacy policy. No legal jargon hiding important details.

5๏ธโƒฃ No Third-Party Sharing

Your data stays with us (except Stripe for payments). Zero tracking pixels or ad networks.

Your Rights (GDPR/CCPA):

  • โœ… Right to Access: Download all your data anytime
  • โœ… Right to Rectification: Correct inaccurate information
  • โœ… Right to Erasure: Request complete account deletion
  • โœ… Right to Portability: Export data in machine-readable format
  • โœ… Right to Object: Opt-out of any data processing
  • โœ… Right to Restriction: Limit how we use your data

๐Ÿ“„ Read our full Privacy Policy (written in plain English, not legalese)

Yes! We support complete anonymity for viewers.

๐ŸŽญ Viewer Anonymity:

  • โœ… Choose any username (no real name required)
  • โœ… No email verification needed to watch
  • โœ… No phone number or ID required
  • โœ… Pay with cryptocurrency options (coming soon)
  • โœ… Use VPN without restrictions
  • โœ… Temporary/disposable usernames allowed

๐Ÿ“น Broadcaster Anonymity:

Broadcasters have more limits due to payment requirements:

  • โš ๏ธ Payout verification required: Must verify identity for tax/legal compliance
  • โœ… On-camera anonymity: Wear masks, blur face, voice changers allowed
  • โœ… Username privacy: Stream under any name/persona
  • โš ๏ธ Legal name for payouts: Required by Stripe for anti-fraud (never shown to users)

๐Ÿ›ก๏ธ Protecting Your Identity:

  • Use unique username not tied to other accounts
  • Create dedicated email for ChatVidoo only
  • Enable privacy settings to hide watch history
  • Use VPN to mask IP address (optional)
  • Never share personal info in chat or on camera
  • Use privacy-focused payment methods when available

๐Ÿ’ก Best practice: Treat your ChatVidoo identity as completely separate from your real-world identity.

Different data has different retention periods:

โšก Real-Time Data (Deleted Immediately)

  • Video/audio streams: Never stored
  • P2P connection metadata: RAM only, cleared on disconnect

๐Ÿ“… Short-Term Data (24 Hours - 30 Days)

  • Chat messages: 24 hours
  • Session logs: 7 days
  • IP addresses: 30 days (fraud prevention)
  • Temporary files/cache: 24 hours

๐Ÿ“Š Long-Term Data (While Account Active)

  • Account information: Until account deletion
  • Transaction history: 7 years (tax law requirement)
  • Earnings records: 7 years (accounting/legal)

๐Ÿ—‘๏ธ After Account Deletion

  • Most data: Immediately deleted
  • Financial records: Kept for 7 years (legal requirement)
  • Backups: Purged within 90 days
  • Your username: Reserved permanently (can't be reused)

๐Ÿ”„ Inactive account policy: Accounts with zero activity for 2+ years may be automatically deleted after email notification.

Minimal third-party sharing, only essential services:

โœ… Services We Use:

Stripe (Payments)
  • Purpose: Process payments and payouts
  • Data shared: Transaction amounts, bank details (encrypted)
  • Privacy policy: stripe.com/privacy
LiveKit (Video Infrastructure)
  • Purpose: Route encrypted video streams
  • Data shared: Connection metadata only (no content)
  • Privacy policy: livekit.io/privacy
Cloudflare (Security & CDN)
  • Purpose: DDoS protection, SSL certificates
  • Data shared: IP addresses (temporary logs only)
  • Privacy policy: cloudflare.com/privacy

โŒ We NEVER Share With:

  • โŒ Advertisers or marketing companies
  • โŒ Data brokers or aggregators
  • โŒ Social media platforms
  • โŒ Analytics services (Google Analytics, etc.)
  • โŒ AI training companies
  • โŒ Government agencies (except legal requirements)

โš–๏ธ Legal Disclosures:

We may disclose data only if:

  • Required by valid court order or subpoena
  • Necessary to prevent imminent harm or crime
  • Enforcing our Terms of Service (e.g., ban evasion)
  • Business transfer (acquisition) - you'll be notified

User notification: We'll inform you of any legal request unless prohibited by law (e.g., gag order).

You have the right to be forgotten - delete everything anytime:

๐Ÿ—‘๏ธ How to Delete Your Account:

  1. Log in to your ChatVidoo account
  2. Go to Settings โ†’ Privacy & Security
  3. Scroll to bottom: "Delete Account"
  4. Confirm you want to proceed (action is irreversible)
  5. Enter your password to verify
  6. Click "Permanently Delete My Account"

๐Ÿ“‹ What Gets Deleted:

  • โœ… Account credentials and login info
  • โœ… Profile data and settings
  • โœ… Chat history (if any remains)
  • โœ… Watch history and preferences
  • โœ… Unused minute balance (non-refundable)
  • โœ… Referral links and commission tracking

๐Ÿ“ฆ What's Retained (Legal Requirements):

  • โš ๏ธ Financial transaction records (7 years for tax compliance)
  • โš ๏ธ Your username (permanently reserved, can't be reused by others)
  • โš ๏ธ Backup copies (auto-deleted within 90 days)

๐Ÿ’ฐ Before Deleting:

Important actions to take first:

  • โœ… Withdraw any pending earnings
  • โœ… Cancel active subscriptions
  • โœ… Export your data if you want a copy
  • โœ… Note: Unused viewing minutes are not refundable

๐Ÿ’ก Alternatives to deletion: Consider deactivating instead (Settings โ†’ Privacy โ†’ Deactivate). Your data is hidden but can be restored if you change your mind.

ChatVidoo is built on cutting-edge, open-source technology:

๐ŸŽฅ Video Streaming

  • WebRTC: Industry-standard real-time communication protocol
  • LiveKit SFU: Scalable Forwarding Unit for multi-party streams
  • VP9/H.264 codecs: Efficient video compression
  • Opus audio codec: Crystal-clear voice quality
  • Adaptive bitrate: Adjusts quality based on connection speed

๐Ÿ”’ Security & Encryption

  • DTLS-SRTP: WebRTC encryption standard
  • TLS 1.3: Latest secure transport protocol
  • AES-256: Military-grade encryption at rest
  • HTTPS-only: All traffic encrypted end-to-end

๐Ÿ’ป Frontend

  • Next.js 14: React framework with App Router
  • TypeScript: Type-safe development
  • Tailwind CSS: Modern utility-first styling
  • PWA-ready: Works offline, installable on mobile

โš™๏ธ Backend

  • Node.js: High-performance JavaScript runtime
  • Express.js: Minimalist web framework
  • SQLite: Lightweight, serverless database
  • Stripe API: Payment processing infrastructure

๐ŸŒ Infrastructure

  • Cloudflare: CDN, DDoS protection, SSL
  • Global edge network: Low latency worldwide
  • Auto-scaling: Handles traffic spikes seamlessly
  • 99.9% uptime SLA: Highly reliable service

๐Ÿ”“ Open source: Many components (LiveKit, LibreTranslate) are open source and auditable for security.

Direct connections whenever possible for maximum privacy and performance:

๐Ÿ”— Connection Types:

1๏ธโƒฃ Direct P2P (Ideal)
  • Broadcaster โ†” Viewer direct connection
  • Zero server involvement in media transfer
  • Lowest latency (~100-300ms)
  • Most private (data never touches our servers)
  • Works for ~60% of connections
2๏ธโƒฃ TURN Relay (Firewall/NAT)
  • Used when direct connection impossible
  • Server relays encrypted packets (never decrypts)
  • Slightly higher latency (~300-500ms)
  • Still fully encrypted end-to-end
  • Required for ~40% of connections (corporate firewalls, strict NATs)

๐Ÿ›ก๏ธ Privacy Benefits of P2P:

  • โœ… Server never sees unencrypted video/audio
  • โœ… Reduces attack surface (fewer systems handling data)
  • โœ… Lower costs = lower prices for users
  • โœ… Better performance (no intermediary processing)
  • โœ… Scales infinitely (viewers connect directly to broadcaster)

๐Ÿ” Technical Details:

ICE (Interactive Connectivity Establishment):

  • Automatically finds best connection path
  • Tests: Direct โ†’ STUN โ†’ TURN (in order of preference)
  • Establishes connection in 1-3 seconds typically
  • Renegotiates if network conditions change

๐Ÿ’ก For best P2P performance: Avoid VPNs with strict firewall rules, use wired ethernet, enable UPnP on router if safe.

Requirements vary by use case and quality level:

๐Ÿ“บ Viewers (Download Speed)

SD Quality (480p)
  • Minimum: 2 Mbps
  • Recommended: 3 Mbps
  • Good for: Mobile data, slow connections
HD Quality (720p)
  • Minimum: 5 Mbps
  • Recommended: 8 Mbps
  • Good for: Most WiFi connections
Full HD (1080p)
  • Minimum: 10 Mbps
  • Recommended: 15 Mbps
  • Good for: Fiber/high-speed connections

๐ŸŽฅ Broadcasters (Upload Speed)

SD Streaming (480p)
  • Minimum: 5 Mbps upload
  • Recommended: 8 Mbps upload
  • Max viewers: ~20 simultaneous
HD Streaming (720p)
  • Minimum: 10 Mbps upload
  • Recommended: 15 Mbps upload
  • Max viewers: ~50 simultaneous
Full HD Streaming (1080p)
  • Minimum: 20 Mbps upload
  • Recommended: 30+ Mbps upload
  • Max viewers: ~100+ simultaneous

๐Ÿ“Š Check Your Speed:

  • Visit fast.com or speedtest.net
  • Run test multiple times for accuracy
  • Test both download AND upload speeds
  • Use wired connection for most reliable results

โš ๏ธ Upload speed is often 10x slower than download on residential internet. Check with your ISP.

๐Ÿ’ก Adaptive bitrate: Our system automatically adjusts quality if your connection drops. You don't need perfect speeds.

Some delay is normal in live streaming. Understanding the factors:

โฑ๏ธ Typical Latency Ranges:

  • Ultra-low latency: 100-300ms (WebRTC direct P2P)
  • Low latency: 300-1000ms (WebRTC with relay)
  • Standard latency: 3-10 seconds (HLS/DASH streams)
  • ChatVidoo targets: 300-800ms average

๐Ÿ“‰ What Causes Latency:

1. Network Distance
  • Physical distance between broadcaster and viewer
  • Light/electricity travels at ~200,000 km/s in fiber
  • Cross-continental: +100-200ms baseline
  • Solution: Geographically distributed servers
2. Encoding/Decoding
  • CPU time to compress video: ~20-100ms
  • GPU encoding faster than CPU
  • Higher quality = more processing time
  • Solution: Hardware acceleration, efficient codecs
3. Network Jitter
  • Inconsistent packet arrival times
  • Requires buffering to smooth playback
  • WiFi interference, congestion
  • Solution: Wired ethernet, quality router
4. Firewall/NAT Traversal
  • TURN relay adds 50-200ms
  • Corporate firewalls may add more
  • VPNs can add 100-500ms
  • Solution: Disable VPN if safe, use better network

๐Ÿš€ Reducing Latency:

  • Use wired ethernet instead of WiFi
  • Close other applications using bandwidth
  • Broadcaster and viewer in same region helps
  • Upgrade to faster internet plan
  • Use modern device with hardware video acceleration

๐ŸŽฏ For interactive chat: Text chat has much lower latency (~50-200ms) than video, allowing real-time conversation even with video delay.

Troubleshooting guide for video quality issues:

๐Ÿ”ง Quick Fixes:

  1. Refresh the page - Reestablishes connection with better route
  2. Check internet speed - Run speedtest.net to verify bandwidth
  3. Close other tabs/apps - Free up bandwidth and CPU
  4. Switch to wired connection - Ethernet > WiFi for stability
  5. Try different browser - Chrome/Edge have best WebRTC support

๐Ÿ“น For Broadcasters:

Lighting Issues:
  • Face light source (window/lamp)
  • Avoid backlighting (don't sit in front of windows)
  • Diffused lighting reduces harsh shadows
  • Minimum 500 lux recommended
Camera Issues:
  • Clean lens with microfiber cloth
  • Update webcam drivers
  • Set camera to highest resolution in system settings
  • Disable auto-focus if causing blurriness
Internet Issues:
  • Reduce quality if upload speed insufficient
  • Pause uploads/downloads on same network
  • Limit number of simultaneous viewers if struggling
  • Consider upgrading internet plan

๐Ÿ‘€ For Viewers:

  • Quality auto-adjusts based on your connection
  • Blurriness often means broadcaster's upload is limited
  • Try reconnecting to get better routing path
  • Pixelation = not enough bandwidth (yours or theirs)

๐Ÿ” Debug Information:

Press Ctrl+Shift+I (or Cmd+Option+I on Mac) and check Console for errors like:

  • "ICE connection failed" - Firewall blocking WebRTC
  • "Insufficient bandwidth" - Internet too slow
  • "MediaStream inactive" - Camera/mic permissions denied

๐Ÿ’ก Still having issues? Contact support with your browser console logs for personalized help.

Privacy-first, creator-friendly platform with unique features:

๐Ÿ† Key Differentiators:

โœ… True Privacy

Zero recording policy, P2P streams, end-to-end encryption

โŒ Competitors: Often record for "quality assurance" or sell data to advertisers

โœ… Fair Revenue Share

70% to broadcasters (80% without referral), no hidden fees

โŒ Competitors: Take 40-60%, platform fees, chargeback fees, etc.

โœ… Pay-Per-Minute

Viewers pay only for what they watch, minutes never expire

โŒ Competitors: Expensive monthly subscriptions or wasteful token systems

โœ… Multilingual Chat

Automatic real-time translation (12+ languages)

โŒ Competitors: English-only or poor machine translation

โœ… No App Required

Works directly in browser on any device

โŒ Competitors: Force app downloads, app store restrictions

โœ… Instant Payouts

Withdraw anytime, receive in 1-5 days (instant available)

โŒ Competitors: Weekly/monthly payouts, high minimums ($100-500)

โœ… Complete Anonymity

No real name, email, or phone required for viewers

โŒ Competitors: Require extensive personal info, ID verification for everyone

Real-time automatic translation breaks down language barriers:

๐ŸŒ How It Works:

  1. Each user selects their preferred language (auto-detected by default)
  2. You type message in your language
  3. System translates to recipient's language before delivery
  4. They see message in their language with translation indicator (๐ŸŒ)
  5. They reply in their language
  6. You see their reply translated to your language

๐Ÿ—ฃ๏ธ Supported Languages:

๐Ÿ‡ช๐Ÿ‡ธ Spanish ๐Ÿ‡ฌ๐Ÿ‡ง English ๐Ÿ‡ต๐Ÿ‡น Portuguese ๐Ÿ‡ซ๐Ÿ‡ท French ๐Ÿ‡ฉ๐Ÿ‡ช German ๐Ÿ‡ฎ๐Ÿ‡น Italian ๐Ÿ‡ท๐Ÿ‡บ Russian ๐Ÿ‡จ๐Ÿ‡ณ Chinese ๐Ÿ‡ฏ๐Ÿ‡ต Japanese ๐Ÿ‡ฐ๐Ÿ‡ท Korean ๐Ÿ‡ธ๐Ÿ‡ฆ Arabic ๐Ÿ‡ฎ๐Ÿ‡ณ Hindi

โš™๏ธ Translation Technology:

  • LibreTranslate: Open-source, privacy-respecting translation
  • Self-hosted: Messages never sent to Google/Microsoft
  • Neural networks: High-quality, context-aware translations
  • Fast processing: Translations appear in <200ms typically
  • No logging: Messages deleted after delivery

๐Ÿ’ก Best Practices:

  • Use simple, clear language for better translation accuracy
  • Avoid slang, idioms, or very informal text
  • Short sentences translate better than long complex ones
  • Emojis work across all languages! ๐Ÿ˜Š

๐ŸŽฏ Translation quality: ~90-95% accuracy for common languages, enabling meaningful conversations across language barriers.

Yes! Build your personal network of favorite creators:

โญ How to Favorite:

  1. While watching a stream, click the star icon in top right
  2. Broadcaster is added to your "Favorites" list
  3. Access favorites from homepage sidebar
  4. See which favorites are currently live

๐Ÿ”” Notifications (Coming Soon):

  • Email alerts when favorites go live
  • Browser push notifications
  • Customizable notification preferences
  • Scheduled stream reminders

๐Ÿ“Š Your Favorites Dashboard:

  • See all favorited broadcasters
  • Filter by online/offline status
  • Quick access to their streams
  • View your watch history with each
  • Export favorite list

๐Ÿ‘ฅ For Broadcasters:

  • See your total favorites count
  • Track favorites growth over time
  • Favorites are a key metric for success
  • High favorites = recommendation boost

๐Ÿ’– Privacy note: Your favorites list is private. Broadcasters only see total count, not who favorited them.

Full control over your viewing experience:

๐ŸŽ›๏ธ Available Controls:

Video Controls:
  • โœ… Fullscreen mode - Immersive viewing
  • โœ… Picture-in-Picture - Watch while browsing
  • โœ… Quality selection - Manual override of auto-quality
  • โœ… Camera toggle - Show/hide your own camera
  • โœ… Microphone toggle - Enable/disable audio input
Chat Controls:
  • โœ… Open/close chat - Hide for full-screen video
  • โœ… Language selection - Change chat language anytime
  • โœ… Font size adjustment - Accessibility option
  • โœ… Sound notifications - Audio alert for new messages
Session Controls:
  • โœ… Minutes remaining - Always visible balance
  • โœ… Add more minutes - Quick purchase without leaving stream
  • โœ… Leave stream - Exit and stop minute deduction
  • โœ… Report broadcaster - Flag inappropriate content

โŒจ๏ธ Keyboard Shortcuts:

  • F - Toggle fullscreen
  • M - Mute/unmute audio
  • C - Toggle chat panel
  • Space - Focus chat input
  • Esc - Exit fullscreen or close dialogs

Community guidelines ensure safe, legal, and respectful environment:

โœ… Allowed Content:

  • Adult content (18+ only, properly labeled)
  • Artistic nudity and performance
  • Educational content (all topics)
  • Gaming and entertainment streams
  • Music, podcasts, talk shows
  • Fitness, yoga, dance
  • Cooking, art, crafts

โŒ Prohibited Content:

  • ๐Ÿšซ Illegal activities - Drug use, violence, etc.
  • ๐Ÿšซ Minors (under 18) - Zero tolerance policy
  • ๐Ÿšซ Non-consensual content - Revenge porn, hidden cameras
  • ๐Ÿšซ Extreme violence or gore
  • ๐Ÿšซ Hate speech or discrimination
  • ๐Ÿšซ Bestiality or animal abuse
  • ๐Ÿšซ Terrorism or extremism
  • ๐Ÿšซ Copyright infringement - Playing movies, using unlicensed music
  • ๐Ÿšซ Impersonation or fraud

โš–๏ธ Enforcement:

  • First violation: Warning + content removal
  • Second violation: 7-day suspension
  • Third violation: Permanent ban + earnings forfeiture
  • Severe violations: Immediate permanent ban + legal action

๐Ÿšจ Reporting:

Report violations via the flag button during streams. Reports reviewed within 24 hours. False reports may result in reporter suspension.

๐Ÿ›ก๏ธ Our commitment: Swift action against violations while protecting legitimate adult content creators.

Multiple support channels available 24/7:

๐Ÿ’ฌ Live Chat (Recommended)

  • Click the help button in bottom-right corner
  • Instant connection to support agent
  • Available 24/7
  • Average response time: 2 minutes
  • Best for: Urgent issues, account problems

๐Ÿ“ง Email Support

  • Email: support@chatvidoo.com
  • Response within 24 hours (usually faster)
  • Best for: Detailed technical issues, attachments
  • Include: Account username, description, screenshots

๐Ÿ“ฑ Social Media

  • Twitter: @ChatVidoo
  • Instagram: @ChatVidoo
  • Response within 12 hours
  • Best for: General questions, announcements

๐Ÿ“š Help Center

  • Comprehensive knowledge base
  • Step-by-step tutorials
  • Video guides
  • Searchable FAQ database

๐Ÿ’ก Before contacting: Check this FAQ first - 80% of questions are answered here!

Help us help you faster with complete information:

๐Ÿ“‹ Essential Information:

  • โœ… Your username (never share password!)
  • โœ… Type of issue - Technical, payment, account, etc.
  • โœ… Detailed description - What happened? When? What did you expect?
  • โœ… Steps to reproduce - How can we see the issue ourselves?
  • โœ… What you already tried - Refresh, different browser, etc.

๐Ÿ’ป Technical Details (for bugs):

  • Browser name and version (e.g., "Chrome 120")
  • Operating system (Windows 11, macOS 14, Android 13, etc.)
  • Device type (Desktop, iPhone 13, Samsung Galaxy, etc.)
  • Screenshots or screen recordings showing the problem
  • Browser console errors (press F12 โ†’ Console tab โ†’ screenshot)
  • Network speed test results (if video quality issue)

๐Ÿ’ณ For Payment Issues:

  • Transaction ID or order number
  • Date and time of transaction
  • Amount charged
  • Last 4 digits of card used
  • Screenshot of confirmation email (hide sensitive info)

๐Ÿ–ผ๏ธ Screenshot Best Practices:

  1. Capture entire screen or relevant section
  2. Include error messages verbatim
  3. Hide personal information (blur if needed)
  4. Take multiple screenshots showing step-by-step process
  5. Use built-in screenshot tools: Windows (Win+Shift+S), Mac (Cmd+Shift+4)

โš ๏ธ Never share: Your password, full credit card number, social security number, or other highly sensitive info via email. Admins never need your password!

24/7/365 support - we never close:

โฐ Average Response Times:

Live Chat ~2 minutes 24/7
Email ~4 hours Within 24h guaranteed
Social Media ~8 hours During business hours
Urgent Issues Immediate 24/7 escalation

๐Ÿšจ Priority Support (For Urgent Issues):

These issues receive immediate attention:

  • Account compromised or hacked
  • Unauthorized charges
  • Cannot access account (locked out)
  • Safety concerns or harassment
  • Platform-wide outages

How to mark urgent: Start your message with "URGENT:" and select "High Priority" in support form

๐ŸŽฏ Target Resolution Times:

  • Simple issues: Resolved within same conversation (~10 min)
  • Account issues: 1-4 hours
  • Payment disputes: 24-48 hours
  • Technical bugs: 1-7 days (depending on complexity)
  • Feature requests: Logged for future consideration

๐ŸŒ Global team: Support agents in USA, Europe, and Asia ensure 24/7 coverage in multiple languages.

Currently no, but we offer better alternatives:

โŒ Why No Phone Support:

  • Privacy concerns (phone numbers reveal identity)
  • No written record of conversation
  • Language barriers more problematic
  • Can't easily share screenshots or links
  • Slower than live chat for most issues

โœ… Better Alternatives:

Live Chat (Text-Based)
  • Faster than phone calls (no hold time)
  • Easy to share screenshots, links, account details
  • Written transcript saved for reference
  • Supports copy-paste of error messages
  • Anonymous (no phone number needed)
  • Multi-lingual support with translation
Video Chat (Coming Soon)
  • Face-to-face support for complex issues
  • Screen sharing to show exact problem
  • Available by appointment for escalated cases
  • Still maintains privacy (no phone number)

๐Ÿ’ก Pro tip: Live chat is typically faster and more effective than phone support for technical issues. Give it a try!

We actively welcome feedback and improvement suggestions:

๐Ÿ—ณ๏ธ Your voice matters! Many current features came directly from user feedback. We're building this platform FOR you, WITH you.