Privacy Policy

1. Introduction

At ChatVideoo, we are committed to protecting your privacy and personal data. This Privacy Policy explains how Next Venture Capital LLC ("Company", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our website chatvidoo.com and related services (the "Service").

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using the Service:

• Account Information: Email address, username, password
• Profile Information: Display name, profile picture, preferences
• Payment Information: Billing address, payment method details (processed securely by third-party payment processors)
• Communications: Messages sent through our support system
• User Content: Content you create, share, or broadcast on the platform

2.2 Information Collected Automatically

When you access the Service, we automatically collect:

• Device Information: Device type, operating system, browser type
• Log Data: IP address, access times, pages viewed, referring URL
• Location Data: Approximate location based on IP address
• Usage Data: Features used, interactions, session duration

2.3 Information from Third Parties

We may receive information from third-party services if you link them to your account, such as social media platforms or payment providers.

3. How We Use Your Information

We use collected information for the following purposes:

Purpose	Legal Basis
Provide and maintain the Service	Contract performance
Process transactions and payments	Contract performance
Send service-related communications	Contract performance
Improve and personalize the Service	Legitimate interest
Detect and prevent fraud	Legitimate interest
Comply with legal obligations	Legal compliance
Send marketing communications (with consent)	Consent

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

4.1 Types of Cookies

• Essential Strictly Necessary Cookies: Required for the Service to function properly (authentication, security)
• Functional Functionality Cookies: Remember your preferences and settings
• Analytics Analytics Cookies: Help us understand how visitors use the Service

4.2 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Service.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information in the following circumstances:

• Service Providers: Third parties who assist in operating the Service (payment processors, hosting providers, analytics services)
• Legal Requirements: When required by law, legal process, or government request
• Safety and Security: To protect the rights, safety, and property of users and the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to share information

6. Data Security

Security measures include:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits and updates
• Access controls and authentication requirements
• Secure payment processing through PCI-compliant providers

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Retention periods:

• Account Data: Until account deletion plus 30 days
• Transaction Records: 7 years (legal/tax requirements)
• Usage Logs: 12 months
• Support Communications: 3 years

8. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data ("right to be forgotten")
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to certain processing of your data
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at privacy@chatvidoo.com.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where applicable.

10. Children's Privacy

11. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@chatvidoo.com
• Support: https://web.chatvidoo.com/support/

For EU residents: You have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.